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Terms & Conditions

Last Updated: January 1, 2025

1. Introduction

Welcome to Veera Manpower Services. These Terms and Conditions ("Terms") govern your use of our services and website. By engaging our services, you agree to comply with and be bound by these Terms.

2. Services Provided

Veera Manpower Services provides professional manpower solutions including:

  • Security Services - Professional security personnel and supervisors
  • Housekeeping Services - Cleaning and maintenance staff
  • Administrative Staff - Office support and clerical personnel
  • Technical Staff - Skilled technicians and maintenance workers
  • General Labour - Construction and manufacturing workforce
  • Factory Support - Production and quality control staff

3. Service Agreement

3.1 Contract Terms

All services are provided under written agreements that specify:

  • Scope of services and personnel requirements
  • Duration of deployment
  • Payment terms and schedules
  • Performance standards and quality metrics
  • Termination conditions

3.2 Client Responsibilities

Clients are responsible for:

  • Providing accurate job descriptions and requirements
  • Ensuring safe working conditions
  • Timely payment of agreed fees
  • Compliance with applicable labor laws
  • Proper treatment of deployed personnel

4. Legal Compliance

4.1 Labor Law Compliance

We ensure full compliance with:

  • Contract Labour (Regulation and Abolition) Act, 1970
  • Employees' State Insurance Act, 1948
  • Employees' Provident Fund Act, 1952
  • Minimum Wages Act, 1948
  • Payment of Wages Act, 1936
  • Workmen's Compensation Act, 1923

4.2 Documentation

All necessary licenses, registrations, and permits are maintained including:

  • Contract Labour License
  • ESIC and PF registrations
  • Professional Tax registrations
  • Security agency licenses (where applicable)

5. Payment Terms

5.1 Billing and Payment

  • Invoices are generated monthly or as per agreement
  • Payment terms are typically 30 days from invoice date
  • Late payment charges may apply as per agreement
  • All statutory dues are included in billing

5.2 Service Charges

Service charges include:

  • Employee salaries and wages
  • Statutory contributions (ESIC, PF, etc.)
  • Service fees and administrative charges
  • Applicable taxes

6. Quality Assurance

6.1 Personnel Standards

All deployed personnel undergo:

  • Background verification and police clearance
  • Skills assessment and training
  • Health and fitness checks
  • Regular performance reviews

6.2 Service Standards

We maintain high service standards through:

  • Regular supervision and monitoring
  • Client feedback mechanisms
  • Continuous training programs
  • Performance improvement initiatives

7. Termination

7.1 Contract Termination

Either party may terminate the agreement with:

  • 30 days written notice for standard contracts
  • Immediate termination for breach of terms
  • Mutual agreement for early termination

7.2 Final Settlement

Upon termination:

  • All pending payments will be settled
  • Personnel will be withdrawn as per notice period
  • Final statutory compliance will be completed

8. Limitation of Liability

Our liability is limited to the service charges paid. We are not liable for:

  • Indirect or consequential damages
  • Client's failure to provide safe working conditions
  • Actions of personnel beyond our control
  • Force majeure events

9. Confidentiality

We maintain strict confidentiality regarding:

  • Client business information
  • Proprietary processes and procedures
  • Employee personal information
  • Commercial terms and conditions

10. Dispute Resolution

Any disputes will be resolved through:

  • Direct negotiation between parties
  • Mediation by mutually agreed mediator
  • Arbitration as per Indian Arbitration Act
  • Courts in [Your City] jurisdiction

11. Amendments

These terms may be updated periodically. Clients will be notified of material changes, and continued use of services constitutes acceptance of updated terms.

12. Contact Information

For questions about these Terms & Conditions, please contact:

  • Email: legal@veeramanpower.com
  • Phone: +91 98765 43210
  • Address: [Your Business Address]